Technology Archives – Unretirement Project

Older Drivers: Learning Technology Can Extend To Your Car

January 22, 2020 by Sharlyn Lauby Leave a Comment

drivers and their old cars on the streets of Havana, Cuba

At some point, Keith and I are going to have to think about getting a new car. Years ago as drivers, we became a one-car household. And our current car is over 15 years old. Having a reliable vehicle is important so we shouldn’t wait until we have to buy a car.

But you can see where I’m going with this. Today’s automobiles have a lot of technology! Our old car has a GPS system. Which of course we don’t use because it’s easier and more accurate to use our phones and Google Maps. But 15 years ago, GPS technology was fancy and a luxury! Since we tend to keep cars for a while, it’s important that we get the right technology that’s going to help us have a better driving experience. And what I mean by that is drive more safely.

If you’re not aware, AARP has a 90-minute self-guided online workshop about today’s smarter vehicles. It covers technologies like assistive parking systems, blind spot warning systems for drivers, and crash mitigation systems. The purpose of the workshop is to help people understand what these technologies do (and don’t do) so we can make educated decisions about the types of technologies we want to include in our vehicles.

As we age, one of the things that remains important to our wellbeing is having the ability to still get around. I think it’s fair to say that we don’t want to have to rely on people to drive us around for errands, etc. While those activities aren’t the most exciting, they do represent being mobile. And I’m sure we want to be independent as long as we can.

The Center for Disease Control and Prevention (CDC) talks about how older drivers need to be aware of the changes that happen to our driving skills as we age. Falls and motor vehicle crashes are the two leading causes of injury and death in older adults. The good news is that the latest technologies can help. They’re not designed to be a replacement for our driving skills, but they can offer assistance. If you know about them and you know how to use them properly.

While we’re talking about driving, there are other resources out on the Interwebs that can help you with your driving skills as you age.

AAA has a Senior Driving site which includes each state’s licensing laws, a driving health check-up, and how to have a conversation with an older adult about their driving.
The National Highway Traffic Safety Administration offers something similar to AAA with videos and resources to support older drivers including how certain medical conditions can have an impact on driving abilities.

Having a conversation about driving is very difficult. Many of us have been driving for decades. Maybe we haven’t had a traffic ticket in years. That doesn’t mean we can let our guard down about our driving skills – or those of other drivers on the road. And when it comes time to replace our current vehicles, we need to understand the latest automobile technologies so we buy features that make sense for our situation.

Image captured by Sharlyn Lauby while exploring the streets of Havana, Cuba

Smart Home Technology Helps Aging in Place

December 4, 2019 by Sharlyn Lauby Leave a Comment

Las Vegas sign robot waiters cheers to good times with smart home technology

I ran across this article in ReadWrite about “The Key to Smart Home Success; Safety and Security”. It’s an interesting read that you might want to check out. Even if you’re not thinking about aging in your home.

Keith and I still have a few years before we’re of official retirement age (i.e. meaning we can sign up for Medicare and Social Security). But that doesn’t mean we’re not thinking about the home we plan to age in and how we can make that home as “senior” friendly as possible.

Obviously, that includes things like downsizing and making bathroom renovations to include grip bars in tubs and showers. But another area that we’ve been reading a lot about is using smart home technology. Hence, my mention of the ReadWrite article above. We’re using smart home technologies now to make our lives easier. Why not think about how smart home technologies can help us age in place?

But here’s the thing. We need to be deliberate when it comes to using smart home technologies. This isn’t simply about buying some gizmo and hooking it up to our home internet. Here are a few things to consider:

Learn how the Internet of Things (ioT) works. The Internet of Things (aka IoT) is a system of interrelated devices that connect with each other via the internet. A common example would be that I can view what’s happening in our home on my Apple Watch and iPhone using my Amazon web camera. The idea is that all of these devices work together to give me – the user – a more valuable experience.

Think ecosystem. Keith and I were big holdouts when it came to the Apple ecosystem. We had iPhones and iPads but held back on iMacs and other devices. We had no idea how great the benefits were of being in the ecosystem. I’m not saying you have to buy Apple products but do think about how your devices will “speak” to or work with each other. Remember, the goal is to make things easier.

Research companies and services. Once we know how IoT works, then it becomes easier to identify those companies that might provide products and services that will be helpful. We can research who has ecosystems and who doesn’t. I hate to say it but the last thing we want to do is invest in products and services that won’t get along with other technologies. Or they sound cool, but they might be out of business in a couple of years.

Know how your home network is set up and functions. Getting internet at home is so easy today. Just call a service provider and they show up with a box and some wires. Just a couple hours later…poof! We have WiFi. But if you’re planning to use smart home technology to help with your aging strategy, then it’s important to know a bit more. Get educated on how the system is set up and how to do basic troubleshooting.

You don’t need to get a degree in engineering to become proficient with smart home technologies. But for all of those people who might be saying, “Ah, who needs the internet?!” keep in mind that smart homes are the wave of the future. It’s what people want. And it’s what companies are making. At some point, it is possible that all we might be able to buy are smart home technologies. No one wants to age behind a steep learning curve.

How to Handle Ageism In the Workplace

November 20, 2019 by Sharlyn Lauby Leave a Comment

workplace sign against ageism showing a place for all people

Last year marked the 50^th anniversary of the Age Discrimination in Employment Act (ADEA), which prohibits discrimination against individuals 40 years of age or older. In a survey on ageism from AARP, nearly 2 out of 3 workers have experienced some form of age discrimination or age bias. This is a huge issue for organizations and employees.

I recently received this note from an HR Bartender reader. Given the statistics above, I think it’s a very appropriate conversation for over here as well. The story is a bit long, but one that might resonate with many.

I’m looking for some advice and came upon your site. I’m asking for a friend (honestly). My friend is 62 years old, not computer savvy, and barely knows how to use email. EVERYONE knows this. We are nurses, working at a small surgery center with less than 50 employees.

Our company does ALL pay increases and raises at the same time. Strange, I had never heard of that. Anyway, our boss emailed everyone a self-evaluation performance appraisal form to complete and return.

My friend didn’t get our boss’ email because she has no access to email here at work. Thankfully, someone printed out the form and gave it to her, telling her it was the self-evaluation for her review and pay raise. However, she didn’t submit her self-evaluation. Later, she asked our boss about the status of her review and pay increase. Our boss informed her that all the reviews were completed and since she didn’t return her self-evaluation, she doesn’t get a review or a raise. ‘Maybe next year’ they told her.

Everyone else I know got their review and a pay increase.

Anyway, my friend is afraid to ask anybody about it, because she thinks she will get fired. Personally, I don’t know how this type of action can be legal. I also feel she may be discriminated against due to her age. Can you help or direct me to the proper place? Thanks in advance.

I know there’s a lot going on in this story. To help us understand more, I asked employment attorney and friend Kate Bischoff to share her knowledge. Kate is the founder of tHRive Law & Consulting LLC. She’s shared her experience on HR Bartender several times. One of my favorites are her comments in this post about “Reporting Workplace Bullying to HR”.

Please don’t forget that Kate’s comments should not be construed as legal advice or as pertaining to any specific factual situations. If you have specific detailed questions, they should be addressed directly with your friendly neighborhood attorney.

Kate, let’s start our ageism discussion with a tough question. Do organizations have an obligation to provide employees with email and computer access? I understand that a lot of people have smart phones and internet access for their personal lives, but is it a professional requirement?

[Bischoff] No legal requirement, but if they are going to conduct business over email, like completing a self-review to determine raises, fairness would dictate that the employer provide access. Giving access is not hard, so it saddens me that this person couldn’t access it.

This also adds fuel to a discrimination fire. If there was other evidence of possible discrimination and the employer didn’t give access, a jury might very well find that the employer was setting the employee up for failure.

Another tough question. If an employee isn’t tech savvy, does the company have an obligation to train them?

[Bischoff] Again, sadly, no. While many professions don’t require computer savviness, this is quickly changing with employers and they are expecting employees to come with those skills. The lack of skills is likely to disqualify someone from a position.

Follow-up question. Obviously, if using technology is part of the job, that’s a different story. Are activities like completing a self-evaluation or using employee self-service technology considered part of the job?

[Bischoff] Absolutely. If these activities were completed in furtherance of the job, they are part of it.

Regardless of the age of the employee, if an employee doesn’t complete the self-evaluation and that’s part of the overall performance management process, can companies respond by not doing the appraisal or awarding a pay increase?

[Bischoff] Yes, and it appears this employer is going to get away with it. We know that employees want feedback (positive and negative) and pay increases. If this happened to one employee, it likely has happened to another.

The lack of fairness is going to breed morale and employee engagement problems, especially as employees start talking about it. And, employees have every right to talk about their situation at work under the National Labor Relations Act (NLRA) and many state laws.

Our conversation so far hasn’t focused specifically on the age of the employee. Let’s switch gears a little from ageism. What is age discrimination? And how does it differ from ageism?

[Bischoff] Age discrimination is the unlawful use of age in employment decisions. Under the ADEA, if an employer doesn’t hire someone because they are too old, then they are discriminating. The same is true if the employer has different terms and conditions of employment based on the age of the employee. Paying an older employee less than young employees would be discrimination.

Ageism is prejudice against someone because of their age and is often displayed by comments like ‘hey, geezer’ or ‘digital native’. Ageism is often evidence of age discrimination like racism is often evidence of race discrimination.

Last question. I’m sure we don’t know the entire situation. And because the organization has less than 50 employees, there’s a chance they don’t have an HR department. What can employees do to express their concerns?

[Bischoff] Employees must speak to a manager. Managers are ‘the organization’ even if there is an HR department. They have a legal responsibility as ‘the organization’ to prevent and stop age discrimination in the workplace. If they fail to do so, ‘the organization’ can be on the hook for discrimination.

If speaking to a manager doesn’t work, then employees could speak with the Equal Employment Opportunity Commission (EEOC) or a state agency that deals with discrimination laws.

I want to extend a HUGE thanks to Kate for sharing her knowledge with us. Please be sure to check out Kate’s blog for more insights.

According to AARP, older workers are the fastest-growing segment of the workforce. This is important to organizations who are looking for good workers. It makes absolutely no sense to treat older workers badly or discriminate. Older workers can provide value to the company’s bottom-line.

I can’t help but end today’s post with a message of tough love to older workers. Technology isn’t going away anytime soon. If you’re one of those people who is thinking about staying in the workforce as long as possible, then learning a bit more about technology is important. You don’t have to become a computer programmer to be proficient. Just something to think about…

Make Retirement Plans For Your Social Media Accounts

November 6, 2019 by Sharlyn Lauby Leave a Comment

Disney sign end of the line social media accounts

I’m going to talk about a subject that many of us don’t like to discuss – death.

I ran across a column in The Washington Post about “Facebook memorials”. It’s an interesting read about the different options that can come up when someone with a Facebook account dies and how you can pay respects online. You might want to check it out. My biggest takeaway from the article was that I need to have an opinion about what happens to my social media accounts when I die. Here are some of the things that I’ve started thinking about that you might want to consider as well:

Should I retire some social media accounts before? Granted, because of HR Bartender and Unretirement Project, I’m out on quite a few social media networks. But will I need to maintain all of them as I get older? Probably not.

How will I know when to retire a social media account? It’s easy to say that I might not need to be out on every social media network forever. That being said, I do need to think about what the conditions are for retiring a social media account. Right now, it’s kinda willy nilly. Oh, Google+ is shutting down? Okay, I’ll close my account. That logic might not be the same with Twitter.

How should I close an account? The answer to this question might seem obvious, but I’m not so sure. Some people close accounts by contacting the organization and officially “closing the account”. Others do it by simply not using it anymore. There are advantages and disadvantages to each. If you’re wavering on whether or not to use a social media network anymore, maybe it makes some sense to not use it for a while to confirm your decision. That way if you miss the interaction, you can easily go back.

Do I want and/or need a record of the account before I close it? Many social media platforms give you the ability to download your historical record. I must admit that I’ve never really utilized this option, but could it be worth my time to download my history before closing the account.? I honestly don’t know. However, I do think it’s worth some research and a conversation. And if you do decide to get the record, what are you doing to do with it?

Who do I need to inform about my social media accounts? What I’m talking about here are logins and passwords. Chances are you’re going to change your password regularly between now and then, so you don’t want to have to notify family or friends every time you do. (And if you’re not planning to change your password, you should.) Have a place – like a password manager – where people will be able to easily find so that, in the event of your death, they can access your accounts and follow your wishes.

I’m sure I’ve only scratched the surface of the things we have to consider when it comes to social media and our passing. But it’s an important conversation. Our identities are out there and the last thing any of us want is our identity to be compromised. So, we want to be able to enjoy social media while we can and put the pieces in place for it to be handled appropriately when we’re not here anymore.

Image captured by Sharlyn Lauby while exploring Disneyland in Anaheim, CA

How to Deal With Ageism During Job Interviews

October 30, 2019 by Sharlyn Lauby 2 Comments

you be you sign confidence is in you ageism during interviews

I ran across this article on Harvard Business Review titled, “5 Ways to Respond to Ageism in a Job Interview”. It’s worth checking out.

It’s unfortunate but ageism exists. And there’s a real debate going on right now whether ageism is being perpetuated by organizations or individuals. Meaning, are companies really the villains when it comes to pointing out that age is a factor in employment decisions OR are individuals the victim for not keeping up with the times. Personally, I think there’s a bit of both happening in the workplace today.

Organizations need to realize that older workers bring value. Especially when businesses are really struggling to find talent. Meanwhile, job seekers and employees need to realize the world is changing. Technology is a big part of our personal and professional lives. As individuals, we need to evolve and stay current.

Back to the Harvard Business Review piece. I thought the article had some great interview tips for individuals who are trying to find a new opportunity in today’s job market. Regardless of age. Here are five from the article:

Demonstrate energy, enthusiasm, and curiosity.
Adopt a consulting mindset, meaning listen more than talk.
Express a willingness to work in a non-hierarchical organization.
Connect with the recruiter and hiring manager.
Show the ability to work with a diverse group of people.

But I have to tell you, IMHO, the author blew it big time with the suggestion to “look the part”. [Warning: Rant Ahead]

No, the author didn’t suggest that we all start wearing hoodies and Allbirds. That being said, I felt even adding comments about department store styling services, buying some modern jewelry, and getting new eyeglasses were out of place. I thought the author negated all of the useful tips they shared by saying, “It’s not enough to showcase your knowledge, skills, and abilities. You have to look like you’ll fit in.”

As a human resources professional, here’s my two-cents regarding interview attire: You should be who you are. That includes wearing what you want. Wear what makes you happy, comfortable, and productive. My only advice for individuals about their clothing is wear what fits, make sure it’s clean, and don’t offend anyone. If you want to buy some new clothes because you’re looking for a new job, go right ahead. But do it for you. Not because some company – or writer – says you need to. [Rant Over. Thanks for listening.]

I recently learned about a new term called “covering”. This is when organizations hire individuals because on the surface, they appear to bring diversity, but once the person starts, the new employee feels the need to “cover up” who they are to fit in. Take that principle to the interviewing process. If you have to cover up who you are to get a job, how happy are you really going to be once you get hired? I’m not just talking about clothes.

Looking for a new opportunity is a long and sometimes stressful process. Do your homework on the companies you’re interviewing with. Make sure you feel you can be yourself there. Because that’s where you’ll be happiest and most productive.

Image captured by Sharlyn Lauby while exploring the streets of Denver, CO

Unretirement Interviews: Benefit Your Community Using Self-Employment Skills

September 11, 2019 by Sharlyn Lauby Leave a Comment

When we first started Unretirement Project, we were very fortunate to interview friend and business leader Joyce Maroney on her unretirement journey. Her story continues to resonate with people. It’s one of our most popular articles. I hope you’ll check it out when you have a chance.

Joyce’s story speaks to many because she works for an organization. So, what happens if you’re self-employed? Well, I’ve been having this off-line conversation with someone who is doing exactly that. Bill Kutik has been a very successful technology analyst and writer for 30 years. He’s well-known for starting in 1998 and still being the chairman emeritus of the HR Technology Conference® & Exposition and the host of the video program Firing Line with Bill Kutik® for the last five years. He’s also beginning his unretirement journey, so I asked Bill if he would share his insights with us. Thankfully, he said “yes”.

Bill, you’ve been very active in our industry for many years. How did you decide to start thinking about unretirement?

[Kutik] If you’re lucky enough to have enough money saved for retirement, which means you probably loved working, your mission after retiring is to find worthy causes that can benefit from the skills that helped make you the money in the first place. Finally, in 2019, I am getting into a working retirement, which to me means taking my talents – honed razor sharp from being self-employed for 30 years – and redirecting them elsewhere to benefit someone other than me! At least that’s my mission, which is starting to bear fruit.

Tell us about the unretirement projects you’re working on these days.

[Kutik] The Aspetuck Land Trust preserves open spaces still left after a century of suburbanization of the farmlands that once comprised Fairfield County, CT, which includes Westport, where I live, Greenwich and Darien. The executive director immediately recognized that a guy who sold $1,500 tickets via direct mail and email for 16 years (while programming all the content and building the HR Technology Conference & Exposition into the largest in the world) might be useful for selling memberships.

Plus, I’m finally getting involved in local politics, which has pulled me for decades. Eight minutes from my home in the next town of Norwalk is a four-screen movie theater, built in 1918 as a vaudeville house, showing foreign and independent films. Imagine a cultural resource like that in the leafy suburbs which exist solely for the raising and schooling of children?!? I’d have to move back to Manhattan if it ever shut down.

Suddenly it looked like a developer was going to do just that, demolishing it for his subsidized apartment house – for parking! Happily, I knew a thing or two about political maneuvering after reading the 5,600 pages of Robert Caro’s four books on LBJ and one on Robert Moses (all the first time in their publication years and a second time in the last few years sitting on the beach during consecutive Junes); my favorite course at Harvard by Prof. Richard Neustadt on “Presidential Power“; plus covering the Board of Selectmen as managing editor of The Provincetown Advocate on Cape Cod.

I’ve been helping opponents turn the town’s Common Council against the plan. We got a reprieve from what was considered the certain death vote in July 2019 with a postponement. I won’t tempt fate to say we’ll have won by the time you read this.

There’s certainly no shortage of worthwhile projects. How did you decide that those projects were the right ones to give your time and talents? I think a lot of people struggle to figure out where to spend their time.

[Kutik] In my case, I was still being selfish. I moved to Westport 21 years ago when the Aspetuck Land Trust was finishing it’s crowning achievement: acquiring 1,000 undeveloped acres 20 minutes from my house and developing it as a wilderness park called Trout Brook Valley. The late Paul Newman, a long-time Westporter, was the public face of that fund-raising effort.

Being brand new, it was so unspoiled, I hiked there every weekend, started giving money to the Trust in lieu of admission, raised the amount as the years went by and I had more, until I finally came to the attention of the executive director who sent a board member to “develop” me as a major donor. Instead I offered my direct marketing services to the executive director.

As I said, I love the Garden Cinemas. When I lived in Manhattan, there was another four-plex opposite Lincoln Center that showed the exact same films! The attempt to tear it down had actually been going on for a year, but since it was in Norwalk, not Westport, I didn’t notice until the Monday morning before the Tuesday evening Common Council vote that would have sealed its fate.

So I just spent Monday on the phone reporting the story, as I had done for years on small town weekly newspapers, The New York Daily Newsand briefly for The New York Times. It only took four interviews to discover that the linchpin to save the theaters was another real estate developer who owned a second parking lot that would do just fine!

So I attached myself to him, acted as his PR advisor, and got him to give his first polite presentation to the Common Council in three years! While they were stunned to hear him apologize for past shenanigans, they actually postponed the vote because a leading opponent started a petition on change.org, got 5,000 signatures in six hours, and now has 15,000! I love this.

Last question. For individuals like you and I, who are consultants, it can be hard during our working years to volunteer or do pro bono work because we’re busy making money (for our unretirement). How do we find time to build relationships with worthy causes and projects?

[Kutik] I’m continuing to work: writing the column and producing the TV show. But since I’m not working nearly so hard developing new business, I have plenty of time to build relationships with the worthy causes. For me, the process is remarkably similar to work.

The Aspetuck Land Trust has an ‘administrator’, one of only two paid employees who basically does everything from maintaining the membership database to writing their direct mails to get new members. How is this different from HR Tech? The marketing department there was burdened with four other shows, and the 24-year-old assistant who didn’t know an HRMS from a mainframe was delighted when I started making her copy better. As was her boss and the administrator at Aspetuck.

At HR Tech after two years, I ended up writing every single marketing word that went out for 14 years, including a 7,000-word brochure, a dozen print ads, 100 direct mail letters and much more. I don’t plan to do that at Aspetuck.

At the Garden, getting tight with the real estate developer who had the answer to the problem was no different than chatting up a prospective client, except there was no money involved. I showed him the value I could add to obtaining his goals, which happily we shared, and just kept in touch. That situation is volatile beyond belief and far from over. We’ll see if in the end Norwalk paves paradise and puts up a parking lot.

I want to extend a huge thanks to Bill for sharing his unretirement story. Whether we work in a corporate environment or as a consultant, I think many of us can relate to the challenge of focusing on our career and thinking about our retirement future at the same time.

How to Become More Media Literate

August 7, 2019 by Sharlyn Lauby Leave a Comment

blueprint drawing man woman shaking hands and media literate

Regardless of your politics, we’ve all been exposed to the concept of “fake news”. It might have been someone who shared an announcement that a celebrity has died, only to find out that it’s either not true or it happened four years ago. Or the news agency that labels an act of violence as terrorism before all the facts are in. Bottom-line: as much as technology and social media have enriched our lives, those tools have also created challenges in being media literate.

So, each of us has been susceptible to misinformation on the internet. My guess is that it won’t be the last time. This isn’t something to be ashamed or embarrassed about. Even professional journalists have had it happen. And the answer isn’t to stop using the internet. It’s to get better about questioning what we read and see.

I recently learned about a digital literacy project called MediaWise. The goal of the project is to teach 1 million teenagers how to sort fact from fiction via a course called “Civic Online Reasoning”. Don’t let the goal of educating teens keep you from being interested in this project. That being said, I’m not going to talk about the “Civic Online Reasoning” course today.

Instead, I want to talk about another course that was actually mentioned casually in a promotional video for MediaWise. CrashCourse Media Literacy is a 12-series program that focuses on how to consume and evaluate the media to become more media literate. After watching the Crash Course Media Literacy program, I would strongly recommend this course to anyone wanting to learn more about how the internet shapes our lives.

The episodes are educational, informative, and sometimes funny. None of the episodes are longer than 10-minutes. I’d like to think that we can afford to take 10-minutes a day to learn more about the internet. And I’m not just talking about fake news. The program does a good job of defining what media is and how we need to think of it as more than Facebook or Instagram. I had several takeaways from this series that I believe will help me be a better media user.

Media literacy isn’t just about what we share. Yes, it’s important that we share only legitimate news. But it’s also important that we don’t assume the all the news we receive is always 100% complete. It’s possible that we’re only hearing a small portion of the news or the facts. And it’s our obligation as a media consumer to research the whole story. We can’t make informed decisions with a fraction of the facts. Granted, there might be times when we don’t get all the facts and we’ll have to decide what to do with that scenario as well. But sometimes, we can find more information if we go looking for it.

You should know what happens with your data. I’m not anti-marketing. I think it’s fantastic that marketing companies have access to consumer data that helps them make good business decisions. That being said, as a consumer, you do need to know what data you’re sharing with companies and what they have permission to do with it. I must admit, I was surprised that CrashCourse included a section on user data, targeting ads, and terms of service agreements. It made me realize that part of my responsibility in being media literate is understanding what happens with my data.

Media consumers might find it helpful to understand the business of media. Another aspect of the program that I thought was interesting was the conversation about who owns what media and how media ownership can impact what information we see (or don’t see). The program also spent some time talking about which media entities are regulated by the government, which ones aren’t, and why we might want to know that information. Finally, it discussed about how media companies partner with the businesses that make our phones, computers, and televisions to form bundles and exclusive agreements, which may or may not benefit us the consumer.

The purpose of this article isn’t to scare anyone. It’s not to imply that anyone should close all their social media accounts. And it’s certainly not to say that marketing and media companies are doing anything wrong. The purpose of today’s article is to encourage people to become more aware about their relationship with media. The more aware we are about media, the more internet and media literate we can become.

I am so pleased that I went down the rabbit hole of the internet and found CrashCourse’s Media Literacy program. I spend a lot of time on the internet. We write content that other people consume. It’s important that we’re responsible media publishers. And as individuals, we must learn how to be responsible media consumers.

Image from the Sharlyn Lauby book Essential Meeting Blueprints for Managers